Refund Policy

We want you to be happy with your growth. This policy explains when you can get your money back.

1. 7-day growth guarantee (Pro and Experts plans)

If your Instagram account does not gain new followers within the first 7 days after your Pro or Experts plan is activated, you can request a full refund.

To qualify:

• Your account must stay public during the 7 days.
• You must not change your username during the 7 days.
• You must request the refund within 10 days of payment.

2. Service not started

On any plan, if we have not started your growth within 72 hours of a confirmed payment, you can request a full refund.

3. Basic plan

Once growth has started on a Basic plan, payments are non-refundable, except as described in section 2.

4. Yearly plans

Yearly plans are covered by the same guarantee in the first 7 days. After that, you can request a refund of unused full months, minus the discount you received for paying yearly.

5. When refunds do not apply

• Accounts that are private, deactivated, restricted or banned by Instagram.
• Accounts used for content that breaks our Terms of Service.
• Change of mind after growth has been delivered.

6. How to request a refund

Email support@viralsocialup.com or WhatsApp +91 63938 57334 with your order number and Instagram username. We reply within 2 working days.

7. How you get your money

Approved refunds go back to the original payment method (UPI/bank account) within 5–7 working days.