If the reply box is missing or messages fail, here is why.
Possible reasons
- The person restricted or blocked you
- Their message settings limit who can reply
- Your account is temporarily restricted from messaging. Check Account Status
- Teen account protections limit messages between adults and teens
- App glitch or outdated version
- Poor internet connection
Fixes
- Update the app
- Restart and clear cache
- Check Account Status
- Try from the website
- Wait 24–48 hours if restricted
Read Instagram not working and Instagram DMs.
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